Marco Hotel Cagayan de Oro, Cagayan de Oro ➤ Reviews, Rooms & Prices 2025

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About the Hotel

Alwana Business Park, Cugman, Cagayan de Oro, Philippines

Marco Hotel is situated in Cugman, Cagayan de Oro, providing convenient access to popular local attractions. This hotel is known for its spacious air-conditioned rooms, many of which feature private balconies or patios. Notable amenities include free Wi-Fi in public areas and complimentary parking. Its proximity to recreational facilities like Sports Avenue enhances the overall guest experience.

Location

Marco Hotel is conveniently located a 15-minute drive from Limketkai Mall and a 25-minute drive from Gaisano Mall. It is approximately 30 minutes from Lumbia Airport, and further local attractions like Mapawa Nature Park and various museums are within a short distance. Free parking is available, making it easy for guests to explore the surrounding area.

Rooms

The hotel offers a variety of air-conditioned rooms featuring either balconies or patios, some with views of the pool. Each room is equipped with modern conveniences such as a flat-screen TV, minibar, and personal safe. En suite bathrooms are well-appointed with shower/tub combinations, complimentary toiletries, and hair dryers. Spacious suites provide extra comfort with separate living areas, enhancing the overall accommodation experience.

Eat & Drink

Local and Intercontinental cuisine is available at Marco Cafe, catering to varied culinary preferences. Guests can enjoy refreshing drinks at Fizz Bar, which serves a selection of beverages. Room service is an option for those wishing to dine privately in their accommodations. Additionally, the hotel has a convenient gift shop for souvenirs and local products.

Leisure & Business

Marco Hotel offers leisure facilities, including access to a nearby Sports Avenue featuring tennis courts, a swimming pool, and a gym. Business travelers can benefit from a 24-hour front desk and laundry services available on-site. The hotel also provides roundtrip airport shuttle services for a surcharge, making travel logistics easier for guests.

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Getting around

A list of all available modes of transport

City Center

Cagayan de Oro 3.4 mi

Airports

Laguindingan (CGY) 10.5 mi

Lumbia (qxq) 23.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spotless Accommodations

“The room was impeccably clean, making it a welcoming and comfortable space to relax in.” view full review

Excellent Shower Pressure

“The shower had amazing water pressure, providing a refreshing and invigorating experience every time.” view full review

Relaxing Spa Retreat

“The spa offered a serene atmosphere with therapeutic treatments that left me feeling rejuvenated and pampered.” view full review

Well-Equipped Kitchen

“The self-catering facilities included a fully stocked kitchen with modern appliances, making meal prep a breeze.” view full review

General

Wi-Fi

Dining

Restaurant

Spa & Leisure

Swimming pool

Room features

Air conditioning

Media

Television
Telephone

Location

Alwana Business Park, Cugman, Cagayan de Oro, Philippines

Map view

Alwana Business Park, Cugman, Cagayan de Oro, Philippines

City landmarks

Cugman

Migtugsok Falls

2700 ft

Malasag Hill

Garden of Malasag Eco Tourism Village

1.7 mi

Betania

1.0 mi

Church

San Isidro Labrador Parish

1.2 mi

Church

San Lorenzo Church

1.7 mi

Fatima Chapel

1.9 mi

Parks

Mapawa Nature Park

2.4 mi

Mapawa Adventure Park

2.3 mi

Church

Carmelites Chapel

2.5 mi

Carmelite Church

2.5 mi

Cugman River

F.S Catanico Falls

2.5 mi

Church

Our Lady of Fatima Parish Church

2.7 mi

Events

The Atrium

3.0 mi

Santiago Public Market

2.9 mi

Church

Our Lady of Manaoag Chapel

2.9 mi

Events

Limketkai Mall Rotunda

3.0 mi

Limketkai Atrium

3.0 mi

Corner Osmena Street and Corrales Extension Capitol Road Capitol University Campus

Museum of Three Cultures

3.3 mi

Agora Public Market

3.1 mi

Building#43

3.1 mi

Museums

Museo de Oro

3.7 mi

Xavier University

Xavier Museum

3.7 mi

Museums

City Museum of Cagayan de Oro

3.9 mi

Nearby

Cugman

Migtugsok Falls

2700 ft

Reviews and Ratings

Feedback from previous guests about their experience.

56%

liked the hotel and would stay again

5.6/10

Guest rating

Rooms

6.7

Location

5.1

Service

5.0

Dining

5.4

Robert

United States of America, January 2025

5.2/10

I stayed at Marco Malasag Hotel and found it to be a mixed experience. The cottage-style rooms were spacious and suitable for families, but the overall maintenance needs attention. The service was helpful, yet there were significant issues with my reservation. Location-wise, it was somewhat hidden and hard to navigate. Dining options were basic, which was underwhelming given the previous visits.

Rooms

6.0

The cottage-style rooms were spacious, accommodating up to 10 people, but the old television and creaky beds affected the comfort level.

Service

5.0

Staff were helpful, but my reservation was mishandled, leading to frustration.

Location

5.0

The hotel is in a business park that can be difficult to locate, especially at night.

Dining

5.0

The food was basic and not very memorable, leaving much to be desired.

Facilities

6.0

While amenities like the pool looked nice, my access to them was limited due to events occurring at the hotel.

David

United Kingdom, January 2025

6.2/10

My stay at Marco Hotel had its ups and downs. The room was spacious, accommodating my group well, but the bathroom left a lot to be desired in terms of cleanliness and comfort. While the staff were generally pleasant, the food options at the hotel were quite basic and overpriced. The location was a bit far from the city center, making dining out more inconvenient. However, the hotel did offer some great facilities like a lap pool and wall climbing, which added to the experience.

Rooms

7.0

The room was spacious and could fit a large group comfortably, but cleanliness in the bathroom was lacking.

Service

6.0

The staff were pleasant but not especially accommodating regarding food delivery and inquiries.

Location

5.0

The hotel is situated far from the city center, making it inconvenient for dining out frequently.

Dining

5.0

The food was basic and overpriced, with limited options that didn't always satisfy our tastes.

Facilities

8.0

The lap pool and wall climbing facilities were great additions to our stay, providing fun and relaxation.

Claire

United States of America, November 2024

6.2/10

I stayed at Marco Hotel with friends for a birthday celebration, and we had a mix of good and bad experiences. The room was spacious and perfect for our group, with access to great amenities like a pool and climbing wall. However, the location was quite far from the city, making transportation expenses add up, and there were mixed experiences with the dining options and service.

Rooms

8.0

The room was spacious and comfortable, accommodating our group quite well. It had a high ceiling and could easily fit 6-8 people.

Service

6.0

The service varied; while some staff were pleasant, we faced issues with restaurant service and sometimes received unclear information.

Location

5.0

Marco Hotel is located quite far from the city center, which made it challenging to explore without spending a lot on transportation.

Dining

5.0

Dining at the hotel was okay, but room service charges were excessive, and we found some local restaurants much more appealing.

Facilities

7.0

The hotel offered nice amenities like a pool and wall climbing, but the spotty WiFi and lack of a business center were disappointing.

Philip

United Kingdom, November 2024

5.4/10

I had a mixed experience at Marco Hotel. The pool area and grounds were lovely, and I enjoyed the privacy it offered. However, I found the service lacking at times, especially with issues like a backed-up toilet and spotty Wi-Fi. Despite the nice breakfast and facilities, the distance from the city makes it less convenient for getting around.

Rooms

5.0

The room was small and felt a bit run-down, but it was cleaned daily and had basic amenities.

Service

5.0

The staff were polite but seemed untrained to handle complaints effectively.

Location

5.0

The hotel is not far from the town center, but taxis charged more than expected, making it inconvenient.

Dining

7.0

Breakfast was a highlight with a good selection, but the dining options were limited beyond that.

Facilities

6.0

The amenities like the pool and gym were decent, but maintenance could be better.

Harper

United Kingdom, October 2024

6.0/10

I had a decent stay overall, but there were ups and downs. The cottage I stayed in was spacious, but it felt a bit outdated, and cleanliness could have been improved. Breakfast offered enough variety, but the overall experience was just average. The staff did their best, but there are areas that need improvement, especially regarding service consistency. It's a budget-friendly option, but not without its flaws.

Rooms

6.0

The cottage was spacious with two beds, but the decor was a bit dated and the bathroom cleanliness could have been better.

Service

5.0

The staff were accommodating but seemed to lack enthusiasm at times; some were even found resting at the reception.

Location

5.0

The hotel is somewhat isolated from the city center, making it less convenient for dining out and exploring.

Dining

7.0

Breakfast was a buffet that included traditional Filipino options, but the dining experience could be improved with more variety.

Facilities

8.0

The hotel offers nice amenities like a lap pool and hot pool, which were enjoyable.

Cameron

United States of America, October 2024

5.4/10

The hotel has a beautiful and romantic setting with tree-lined roads and spacious rooms. However, the service could use improvement, especially in terms of staff knowledge and communication. Transportation costs can add up, and the dining experience was below expectations with repetitive breakfast options and noise issues during meals.

Rooms

7.0

The rooms are quite spacious with high ceilings, but some amenities need attention.

Service

5.0

The service was lacking, with staff unable to provide proper information and not very responsive.

Location

5.0

It's situated far from the city center, making transportation both challenging and costly.

Dining

5.0

Breakfast offerings were limited and repetitive, with service delays and noise distractions.

Facilities

6.0

Facilities like the pool and climbing walls are great, but overall management feels disorganized.

Joseph

United States of America, September 2024

5.8/10

During my recent stay at Marco Hotel in Cagayan De Oro City, I had mixed experiences. The hotel featured spacious accommodations perfect for groups, and the pool facilities were an enjoyable perk. However, I found the hotel quite far from the city center, and the transportation costs added up quickly. Additionally, the service left much to be desired, with staff not being very helpful or accommodating during our visit.

Rooms

7.0

The rooms were spacious and could comfortably fit our group, but they felt a bit outdated and dusty.

Service

5.0

Service was lacking; the staff seemed indifferent and uninformed, which made our stay less enjoyable.

Location

5.0

The location is quite remote, far from the city center which necessitated expensive taxi rides for dining and activities.

Dining

5.0

Dining options at the hotel were limited and the restaurant added a surcharge on room service which was disappointing.

Facilities

6.0

The hotel offered nice facilities like a lap pool and a hot pool, but the overall maintenance and ambiance could improve.

James

United States of America, September 2024

5.6/10

I had a mixed experience at Marco Hotel. The ambiance is lovely with tree-lined drives, but my stay was marred by service issues. The rooms are spacious and had decent air conditioning, making it comfortable for a big group. However, the distance from the city center and transportation hassles made getting around a challenge. The dining options were average, and the breakfast was repetitive, which was a bit disappointing.

Rooms

7.0

The rooms are spacious and can accommodate larger groups, which is a plus. However, I found the comfort room facilities lacking compared to the rest.

Service

5.0

Service was inconsistent; the front desk staff seemed overwhelmed, and I felt the overall service quality could improve significantly.

Location

5.0

Marco Hotel is quite far from the city center, making transportation relatively expensive and inconvenient for dining and activities.

Dining

5.0

The dining experience was just okay, with a limited breakfast selection that didn't change much throughout my stay.

Facilities

6.0

While the hotel offers nice facilities like a lap pool and hot pool, the lack of Wi-Fi and limited restaurant options was disappointing.

Juliet

United Kingdom, August 2024

5.8/10

Marco Hotel has a mix of positives and negatives. The rooms are spacious and can accommodate big groups, which is great for families or friends traveling together. However, the hotel's location is quite far from the city, making transportation costly. The amenities like the pool are nice, but the service can be quite lacking, especially when it comes to organization and communication.

Rooms

7.0

The rooms are spacious and perfect for big groups, but the comfort room could use some improvement.

Service

5.0

Service was not ideal, as there were issues with reservations and general assistance from staff.

Location

5.0

The hotel is located far from the city center, leading to expensive transportation costs for dining and activities.

Dining

6.0

The buffet breakfast was the same daily and could use more variety, and there were extra charges for room service.

Facilities

7.0

The pool and hot pool facilities are nice but not accessible at times due to events.

Craig

United Kingdom, July 2024

5.6/10

I have mixed feelings about my stay at the hotel. The location was beautiful and serene, surrounded by lovely scenery, but the service left a lot to be desired. The rooms were spacious and clean, yet I faced several inconveniences that impacted my overall experience. The breakfast was included but did not meet my expectations, and the lack of proper facilities was frustrating.

Rooms

7.0

The rooms were spacious and clean with high ceilings, which I appreciated. However, I didn't find anything particularly luxurious.

Service

5.0

The service was disappointing. I had issues with my reservation being mishandled and the hotel staff did not seem to have solutions or even a manager available.

Location

8.0

The hotel is situated in a beautiful, secluded area, surrounded by trees and away from noise, making it quite lovely to unwind.

Dining

5.0

The breakfast was supposed to be buffet-style, but the options were limited and they served dishes at a slow pace, which was frustrating when we had plans.

Facilities

5.0

The facilities were quite lacking; no Wi-Fi, no porter service, and I had to manage my own luggage.